Policies
Terms
These Terms govern your access to Cheesy Puffs, your use of this website, and any order placed through the store. By browsing, creating an account, or placing an order, you agree to these Terms and to all policies linked from this page.
Age and eligibility
You must be at least 21 years old to access, purchase, receive, or use products sold through this store. By using the site, you confirm that you are 21 or older and legally permitted to buy nicotine, vapor, and related products in your location.
We may require age verification at account creation, checkout, shipment, delivery, or any other point in the order process. A delivery recipient may be required to present a valid government-issued photo ID and sign for the package.
Product use and warnings
Products sold on this site may contain nicotine. Nicotine is addictive. Products are intended only for adult consumers who already use nicotine or tobacco products and are not intended for minors, pregnant or nursing persons, people with heart conditions, or anyone who should avoid nicotine.
Do not use products in any way other than directed by the manufacturer. Keep all products away from children and pets. Stop using a product and seek medical help if you experience an adverse reaction.
Orders, pricing, and availability
All prices are listed in U.S. dollars unless otherwise stated. Product availability, flavors, strengths, descriptions, images, and prices may change without notice.
An order confirmation means we received your request. It does not mean the order has been accepted, approved, or shipped. We may cancel or limit any order if inventory, payment, age verification, fraud review, shipping availability, or legal compliance cannot be confirmed.
Shipping and compliance
We ship only where the products in an order can be legally sold and delivered. State, local, carrier, tax, registration, and product restrictions may prevent an order from being accepted or completed.
If we cannot lawfully ship an order, we may cancel the order and issue any applicable refund to the original payment method.
Accounts and information accuracy
You are responsible for keeping account, billing, shipping, contact, and age-verification information accurate. We are not responsible for delays, failed delivery, fees, or returned packages caused by incomplete or inaccurate information.
Prohibited activity
- Do not buy for anyone under 21.
- Do not resell products unless you are properly licensed and authorized.
- Do not use the site for fraud, illegal activity, scraping, interference, or attempts to bypass age, shipping, or compliance controls.
- Do not submit false claims, false chargebacks, false reviews, or misleading account information.
Intellectual property
The Cheesy Puffs name, site design, photos, graphics, copy, and other store materials are protected by intellectual property laws. You may use the site for personal shopping only and may not copy, reproduce, modify, or commercially exploit site content without permission.
Limitation of liability
To the fullest extent permitted by law, the site and products are provided as available and without warranties not expressly stated here. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for losses caused by misuse, prohibited resale, carrier delay, regulatory restriction, inaccurate information, or failure to follow manufacturer instructions.
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
Policy changes
We may update these Terms from time to time. The updated version is effective when posted unless a later effective date is stated. Continued use of the site after a change means you accept the updated Terms.
Contact
For questions about these Terms, order issues, or product support, contact us through the Contact page.